Job Purpose
and Impact
The Business Process Analyst will use process mapping and business process reengineering to contribute to the development, implementation and sustainment of process solutions. In this role, you will transform project objectives into operational improvement initiatives and work to achieve process excellency of the end-to-end business processes by collecting the requirements, analysis, and value opportunity identification with quantitative analysis using tools such as spreadsheets, process data mining, analytics, and other advanced technologies in driving the process management activities.
Key Accountabilities
Partner with key teams to drive process stabilization and optimization initiatives
Work with business stakeholders and process Champions (RPC’s) to identify process improvement solutions and collaborate with the team to implement and support innovation in process design and metrics that result on improved business outcomes in effectiveness, efficiency and cost.
Lead and collaborate to support change to ensure medium to high-risk solutions are implemented successfully including current state processes mapping, data collection, analysis and reporting.
Provide expert level support as a consultant for related initiatives and create process documentation including workflows and support materials.
Collect and document business requirements for process improvement projects, conduct meetings, research processes, collect data, analyze information and perform related tasks to handle process optimization change.
Track incidents/inconsistencies and report to the business and/or BPM office.
Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
Other duties as assigned
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Qualifications
Minimum Qualifications
Bachelor's degree in a related field or equivalent experience
Minimum of four years of related work experience, with proficiency with Process Data Mining (Celonis or equivalent), Data & Analytics for ERP and Non-ERP integrated data sources (CPD, PowerBI, Tableau, etc.) and experience collaborating across functions to drive process enhancements.
Strongly Preferred Qualifications
Demonstrated effective systematic problem-solving experience including incident management, strong analytical and critical thinking skills to identify performance gaps and root causes
Knowledge of business process modeling notations
Understanding of how enterprise resource planning, business process management, customer relationship management and business intelligence tools operate
Continuous improvement methodology and skills
Demonstrated experience leading and implementing organizational change and process optimization
Knowledge of implementation strategy and approach to ensure minimal impact to the business and end users
Our Offer
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
