Customer Supply Chain Specialist
- Lead and coordinate the daily operational execution of shipments with stakeholders, including the warehouse, to give the best possible service towards your customers.
- Ensure validity of orders in your order book and fulfil orders according to expectations, flag risks if service levels cannot be met, and constructively look for win-wins in your collaboration when not able to meet service levels.
- Support visibility to customers on their order book by ensuring proper administration and standardised communication.
- Execute and optimise inter company orders, master data corrections/adjustments, electronic data interfacing, order scheduling, product life cycle management, event management, scrapping of excess, allocations, and other supporting operational duties.
- Support other Customer Supply Chain Specialists, Distribution team and Customer Collaboration Managers in achieving metrics (service levels, stock-outs, on-time delivery, ageing inventory, fill rate, etc.) to meet Customer Supply Chain targets.
- Continuously look for ways to improve customer service and predictability and continuously challenge the status quo' to enable continuous improvement.
- Depending on seniority, support and act as back-up to Customer Collaboration managers in managing customers performance requirements.
Hybrid working|International working environment
- Bachelor or Master degree, preferably in Business, Operations Management, Supply Chain Management, Industrial Engineering, or something similar.
- At least 2 years of working experience, preferably in a supply chain environment.
- Self-motivated and goal oriented, with a positive proactive attitude and a high degree of initiative.
- You embrace continuous learning and process improvement.
- Standing for fact-based communication.
- Growth mindset.
- Fluent in English.
- Excell and Tableu skills (able to create & work with Macros in Excel).
- Experience in Excel VBA is a plus.
- Competitive salary.
- Great secondary benefits.
- International working environment.
- Hybrid working.
- Employee stock purchase program.
- Open creative and collaborative work space.
- Fun environment - take a break and play a game.
- Company social events.
- Product discounts.