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Employee IT Support Service Operations (m/f/x)

Your responsibilities

  • Classification and forwarding of first level support requests
  • Hardware maintenance
  • Onsite support activities
  • Management of mobile feature contracts and mobile devices
  • Management of mobile function devices, maintenance contracts, consumables and technician deployments
  • Support for inventories and maintenance of hardware databases 

    • Your skills

  • Completed training as an IT specialist or similar qualifications
  • First professional experience in the field of customer service / helpdesk / support
  • Basic IT knowledge 
  • Basic knowledge of MS Dynamics or another ERP system desirable
  • Problem solving skills and a strong understanding of teamwork
  • Good written and spoken English skills are an advantage 
  • MS Office knowledge

    • What you can expect from us 

  • Permanent employment contract
  • Flexible working hours, flexitime and the option to work from home up to 60% of the week
  • We will organize an extensive induction program for you so that you get to know the entire company and our products. During the induction phase, you will have a mentor who will be your first point of contact for all general and technical questions.
  • Fresh fruit and drinks
  • To keep you healthy and fit, we regularly offer you various health activities and massage appointments
  • Our company fitness offer: thousands of gyms, swimming pools etc. throughout Germany are available to you without restriction for just €25 per month
  • We offer you individual development opportunities, interesting skills training and participation in our management training program
  • We take care of your company pension scheme and offer you capital-forming benefits
  • Corporate benefits: attractive online shopping offers and discount codes from over 1,500 providers from all relevant areas of life
  • Support with emergency childcare
  • Dog in the office? Your four-legged friend is very welcome here
  • At ELA, you can also expect a varied job in a globally active company, uncomplicated interaction with one another and a wide range of opportunities to contribute your own ideas

    • Anderen bekeken ook

    Employee IT Support Service Operations (m/f/x)

    Bedrijf:
    ELA Container
    Gemeente:
    Haren
    Contracttype: 
    Vast contract
    Categorieën: 
    ICT, IT Support
    Gepubliceerd:
    02.05.2024
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