### About the Role

This is the execution-focused half of a Forward Deployed Engineering function at an early-stage fintech building global business identity infrastructure. You sit at the intersection of customers, product, and engineering, owning the technical success of implementations end to end and feeding real-world signal back into the product.

### What You'll Do

* Work directly with customers to scope technical requirements early in the implementation lifecycle.

* Act as the primary technical point of contact for integrations, onboarding, and product rollouts.

* Troubleshoot integration issues in production and guide customers toward scalable, long-term solutions.

* Collaborate with product and engineering teams to identify and resolve friction in implementation flows.

* Improve documentation, tooling, and internal processes to make future implementations faster and smoother.

### What We're Looking For

* 4 to 5 or more years of experience in customer-facing technical roles such as field engineering, solutions engineering, technical implementation, or integration delivery.

* Hands-on experience troubleshooting technical integration issues in production environments.

* Solid working knowledge of modern web application stacks and APIs, including REST, webhooks, or event-driven architectures.

* Production experience with Node.js, TypeScript, or JavaScript.

* Experience with relational databases such as PostgreSQL, including data modeling for integrations.

* Proven ability to scope technical requirements and design implementation approaches in partnership with customers.

* Experience writing technical documentation, API guides, or implementation materials for customer-facing audiences.

* Strong cross-functional collaboration skills, with a track record of influencing product decisions based on customer feedback.

* **Domain expertise in KYB, KYC, AML, or regulated onboarding is the strongest signal for this role.** Former Product Owners or Managers from fintech who ran onboarding or KYC programs are also actively considered.

* Familiarity with containerization tools such as Docker or Kubernetes, message queues, or cloud platforms is a plus.

* Clear communicator who can translate complex technical concepts for non-technical stakeholders.

* Comfortable working in fast-moving, ambiguous environments with evolving processes.

* Must be available within European timezones. Visa sponsorship is not available.

### Compensation \& Benefits

This role uses a transparent, non-negotiable leveling system where everyone at the same level earns the same. Base salary starts at approximately **EUR 93,000**, with the next level at EUR 116,000 and a ceiling around EUR 146,000. Levels carry large salary jumps.

### Location

Fully remote within European timezones. Being in or near Amsterdam is a strong plus. The full team gathers in person every six weeks for a company-wide collaboration week.