Field Service Engineer
Role Summary/Purpose
The Field Service Engineer CMS NETHERLANDS is a professional service provider all kind of industries but not in the hydrocarbon and petrochemical industry, focusing on chemical water treatments. She or he provides on-site services at our major accounts in the assigned geographic area (region: North-West Netherlands).
Essential responsibilities
The following activities are a guideline; others can be part of the job scope:
Perform on-site chemical testing and program follow-up
Customer reporting/Data processing with the use of our InSight platform
First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial process (water) treatment applications
Frequent review of agreed KPI’s with the customer in close cooperation with the Account Manager
Execute Site Surveys, Equipment Start up and Commissioning
Management of Repairs/Maintenance/warrantee
Retain strong verbal and written contact with customers
Minor assembly operations, as required
Project coordination
Support costing of contracts.
Follow and conduct technical trainings
Fulfill Piloting and Field trials when required
Participate in the local team meetings to share best practices
Comply with integrity and safety as required by VEOLIA policies
Report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to Line Manager and EHS Manager, preferably through Gensuite.
What do you offer?
Service oriented, external focus
Chemical background
Taking initiative – driven by technical improvements
Team player and independent
Commercial feeling and interest
Good communication and computer skills
Good knowledge of local language & English is required
Strong flexibility and problem-solving skills
Competence with Google/ windows office software and VEOLIA IT tools is a must
Experience and/or interest in process and water treatment is a plus
What do we offer?
A very varied job combining home office with frequent client visits.
A challenging and learning work environment, where a high degree of independence is possible. You will work in a fun and experienced team of colleagues.
A competitive salary combined with a package of fringe benefits including, among others, company car; fuel card; participation of fitness expenses etc.
