Are you a skilled service consultant with a passion for resolving technical issues and a knack for effective communication? Then come and join our dynamic team at Olympus. As a Field Service Engineer specializing in service integrations, you will be part of a close-knit team dedicated to providing high-end support to our customers in healthcare institutions. You will work closely with these customers to ensure seamless integration of our medical technology solutions into their systems.

Who are we looking for?

We're seeking a talented individual, who excels in service consultancy, possesses a passion for technical problem-solving, and thrives in collaborative environments. Your role will involve close collaboration with diverse customers, ranging from IT system administrators to workplace managers and medical technology specialists. Join us in shaping the future of healthcare technology. Apply now and become an integral part of our innovative team at Olympus.

Tasks

• Configuring, and testing connections, including Windows Active Directory, H-L7, DICOM, and specific (non-DICOM) connections with imaging equipment
• Documenting all communications in Salesforce, our Helpdesk system, throughout the process
• Testing based on test specifications
• Customers on-site to resolve issues or conduct service calls

Requirements

• Degree (HBO level or equivalent) required as the minimum educational qualification (in ICT, medical informatics, or another relevant field of study)
• 3 years of relevant work experience within system integrations with DICOM (PACS), HL-7 and Windows Active Directory is considered a plus
• Background with at least two and preferably several of the following techniques: general system administration (server), workplace design (Windows and virtual), video image recording (with frame grabber) and playback, client-server systems, SQL database, scripting, XML, SOAP services
• Verbal and written communication skills in both Dutch and English
• Problem-solving abilities and a capacity to excel in a small team environment under pressure with effective multitasking skills
• To work autonomously, prioritize tasks effectively, and communicate efficiently with both clients and colleagues

Benefits

• Competitive base salary + quarterly bonus
• Company-provided pension + health insurance
• 28 holiday days per year
• Company car, IT equipment for both office & home setup
• Comprehensive onboarding tailored to your specific role
• Structured performance reviews and development opportunities
• Fitness membership discount
• Diverse company events Our talent team will assess your submission and reach out as needed. We're excited to review your application and explore the potential of you joining our team.

About Olympus Netherlands

Olympus Netherlands is a key player within the Olympus EMEA region. With a dedicated team of over 80 professionals, we are committed to revolutionizing the field of medical procedures. Our primary focus is to collaborate with both public and private healthcare customers in The Netherlands, ensuring that cutting-edge advancements are seamlessly integrated into the healthcare system. With a shared vision, we strive to enhance patient care and contribute to the overall advancement of medical technology in the country.

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.