Functional Support Engineer (Financial Markets)

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IPA Operations Engineer

Competitive Pricing Area, part of the FM&GT Tribe, seeks an enthusiastic Operations Engineer, with a solid Operations and techno-functional background in the Financial Markets domain.

Competitive Pricing is a dynamic and contemporary workplace for a diverse Operations Engineer who enjoys technical and functional challenges. You will work closely with your business users and other squads to provide end to end support to various customer journeys.

The opportunity and teams:

As an Operations Engineer you will play a crucial role for ING Pricing Architecture Platform (IPA). IPA is fully in-house developed platform that aims to centralize pricing and risk calculations for Financial Markets (FM) department of ING, and beyond. It is a global platform, used in all ING FM locations, and is developed and supported by multiple squads in Amsterdam, Belgium, Bucharest, Singapore and India.

You will be working as a core member of a multidisciplinary and cross-functional squad whom primary driver is the customer perspective.

Roles and Responsibilities:

You and your team will serve as the primary point of contact for business users of the IPA platform

You will be troubleshooting incidents and providing resolutions in a timely manner

You will gain good understanding of the business activities and how the involved IT systems and components play their role in supporting those activities

With your broad and diverse set of technical and functional competencies you will collaborate within and across the squads to improve the overall end user experience

You will communicate effectively with the stakeholders on incident resolutions, feedback for continuous improvements

You will contribute to automate workloads and to enhance application and infra montioring solutons

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

You’ll bring in:

Solid expereience supporting end users in financial markets – preferably supporting market risk managers, and traders

Strong analytical and problem-solving skills

An attitude that allows you to gain in-depth functional and end to end understanding of the applciation landscape

Knowledge of the financial market products Rates & Credits, Fixed Income, Repos, FX, Money Markets)

Knowledge of risk management concepts and practices for market risk such as VaR, Sensitivities, and Profit and Loss

Good technical skills: Linux, python, scripting, SQL/Oracle, automated workkflow orchestration tooling, affinity with modern distributed middleware (we use GridGain, Redis, Kafka to name a few)

Overall, the role requires a blend of technical expertise and functional understanding of financial markets, risk management concepts to provide effective support and drive continuous improvements for the IPA Platform.

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