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Global Solution Engineer

Powering our sustainable future together 

Mobility has given us freedom. Opportunity. Growth. It has defined our world. But it has come at a price. To create a sustainable future, we must transition away from fossil fuels; and embracing electric mobility is key to making this happen. That's why, over a decade ago, EVBox was founded to empower the EV revolution. 

Today, that revolution is unstoppable. We’ve now entered the new era of mobility: one where electric vehicle has shifted from a niche technology to an agent of change in society. A disruptive force, no longer for the few, but for the many. It's time to take it mainstream.  

In this new era, we must lay the foundations of an electric mobility network that's fit for mass electric vehicle adoption. That's why we are leading the charge with a complete ecosystem of solutions for forward-thinking businesses and drivers. To build a world where electric mobility is the new normal.  

To get there, we need people from all walks of life who share our passion for creating a sustainable future. Join us to empower the global shift to electric mobility with our all-in-one EV charging solutions. 

About the role 

As a Global Solution Engineer, you will focus on pre-sales consulting, technical guidance, product demonstrations and Proof-of-Concepts (POCs) with hands-on assistance to customers and channel partners during pre-sales. You also have the responsibility of overseeing the coordination of the (regional) solution engineers and facilitating the essential exchange of knowledge.
 
Pre-sales support

  • Provide product and service advice to existing and new customers: present and articulate the (technical) benefits of all our charging solutions and products to partners and customers 
  • Lead and support the launch of new products and services in your region 
  • Assist business development managers in making the quotations based on customer - and partner input 
  • Participate in a constructive feedback environment with dry-runs and role playing to relentlessly focus on “customer value” and “why EVBox”  
  • Provide any necessary technical support to business development managers during technical meetings with customers 
  • Demonstrate products and services (FAT, SAT) to customers 

Technical training and new product launches

  • Provide technical trainings to sales teams and partners (both internal and external) 
  • Inform partners, customers and team members about relevant issues and new releases 
  • Lead and support the launch of new products and services in your region 

About you 

Education requirements 

  • Engineer/Master’s degree with a technical background or equivalent work experience, preferably with a major in Electricity, Electronics, or Electro-mechanical field 

Experience requirements 

  • 5+years of experience supporting in technical support, sales support or technical customer service, preferably in the industry 
  • Comfortable travelling to onsite and in-person sessions 
  • In-depth knowledge or willingness to acquire of the EV sector 
  • Electrical and/or mechanical system knowledge 
  • Expertise in electronics standards and principles 
  • Good understanding of software development and connectivity 
  • Understanding of the product development process 
  • Affinity with renewable technologies, product and service innovation

Physical requirements 

  • Willingness to travel to the Amsterdam office at least 2 times a week.

Skills required 

  • Verbal and written communication skills in English (French is a plus) 
  • Excellent communication skills both written and verbal 
  • General computer skills in Office 
  • A problem solver with interest in customer issues and business 

What to expect from us 

At EVBox, we believe that when people feel valued and rewarded, they can reach their full potential. That’s why we offer competitive salaries and review remuneration packages regularly to ensure that our pay always has a positive impact on performance. Furthermore, our benefits offering includes health and wellbeing, insurance benefits, retirement programs, as well as service awards—not to mention various social and recreational activities, some of which are location specific. 

Globally, we offer the following benefits as standard:

  • WFH allowance for the days you work from home 
  • WFH budget to set up a home office 
  • Annual Personal Development budget to be spent on external courses/trainings 
  • Commuting allowance 
  • Quarterly team building budget available  
  • Leadership coaching and training  
  • Employee Assistance Program, where you can reach out anonymously to professionals who can help you with personal and/or work-related problems 
  • Online training courses offered (currently through Coursera) 
  • Support for mental health and wellbeing 
  • Referral program 
  • Company contribution to ClassPass subscription 
  • Volunteering day time off  
  • Company gatherings and social committee 

In addition, we provide the following benefits in the Netherlands:  

  • 30 % ruling support (if eligible)  
  • Visa support  
  • Pension scheme paid in full by employer (no mandatory employee contribution)
  • Health checkups available upon request
  • Discount on additional health insurance
  • NS Business Card
  • Dutch lessons 

Are you passionate about the EV industry? Do you have an interest in renewable resources, new sustainable technologies, and clean future-proof products? Our growth and success are driven by the passion and dedication of everyone here at EVBox.  

We’re not looking for you to tick all the boxes we listed above. What matters most is that we share the same values, passion and work ethic. Don’t let the imposter syndrome get in the way of a great career move and apply—we’d love to hear from you.  

Across our 8 locations, more than 700 EVBoxers work together to provide electric vehicle charging solutions that help businesses move forward. Are you ready to join them? Hit apply. Want us to know why you're interested—a short cover letter always helps!  

At EVBox, we are committed to a non-discriminatory approach, providing equal opportunity for employment and advancement in all our teams and programs. We believe in an equitable, diverse, and inclusive workplace where all employees, no matter their gender, race, ethnicity, religion, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. We respect and value diverse life experiences, heritages and ensure that all voices are heard. Where possible, we provide accommodations for people with disabilities to support your participation in all aspects of the recruitment process.  

Do you want to get to know us even better? Then pay a visit to our Career page, blog or check out our social media channels: LinkedInYouTubeInstagramFacebook or Twitter.  

Anderen bekeken ook

Global Solution Engineer

Bedrijf:
EVBox
Gemeente:
Amsterdam
Contracttype: 
Vast contract, Voltijds
Opleidingsniveau: 
Master
Gepubliceerd:
22.02.2024
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