Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

Are you the **Guest Relations Manager**with an immaculate eye for detail, a passion for hospitality, and enjoys the forward culture of nhow Rotterdam?

**social hub. design hotel. the place to be.**

**nhow Rotterdam** is an art themed lifestyle hotel. Alongside its other nhow siblings in Brussels, Milan, Berlin, Marseille, London, Amsterdam and Frankfurt, nhow Rotterdam is a disruptive and life-changing hotel experience. This hotel lives and breathes art, architecture and lifestyle in all its different states

**What's in it for you (spoiler: a lot!)**

* Free online \& offline training organized by our own University.
* End of year bonus (up to 100% of monthly gross salary) refer-a-friend bonus (500 EUR).
* Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F\&B outlets, and Friends \& Family discount up to 25%. Various discounts in (web)shops.
* Team building events, trips and holiday parties.
* The opportunity to grow within our company worldwide.
* Salary based on your experiences starting from Horeca CLA scale 6.

**What part will you play in creating the unforgettable?**

* You take the lead of our Guest Relations team and inspire them to shine.
* You are the beating heart of everything guest-related at nhow Rotterdam.
* From the first hello to long after check-out, you and your team create a guest journey that stands out. Your site inspections are where the magic begins.
* You give every VIP guest a personal, memorable and unmistakably nhow experience.
* You coach your team, celebrate their talents and help them grow.
* You make sure the team knows exactly what is happening inside nhow Rotterdam and beyond its doors.
* You keep our quality standards high and constantly add new colour to the guest experience.
* As part of the Management Team, you help shape the direction of nhow Rotterdam.
* You have an eye for opportunity and inspire your team to turn guest connections into potential sales.

**What makes you the perfect fit for this bold journey?**

* You bring at least two years of relevant international experience in a similar role.
* Your positive mindset and strong communication skills energise everyone around you.
* Creating unforgettable experiences for our guests is what drives you.
* You lead with authenticity and inspire by being yourself.
* Hospitality is more than a job to you. It is part of who you are.
* You love sharing your enthusiasm with guests and colleagues alike.
* You are fluent in English and ready to connect with people from around the world.

***Are you looking for a new challenge? Apply now!***

*Minor Hotels Europe \& Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.*