Marketing Role at Thermo Fisher Scientific Inc.
Thermo Fisher Scientific Inc. is a world-class company with an unmatched depth of capabilities, offering an exceptional opportunity to make a significant impact. Join our Sales & Marketing team and help solve some of the world’s toughest challenges.
Location/Division Specific Information
The Fisher Scientific Channel is the single source for a comprehensive range of laboratory equipment, chemicals, instruments, life sciences reagents, and consumable supplies. This position is remote and can be located in any of the 18 countries where we operate in Europe, requiring fluency in English and ideally, one of the local languages (Dutch/Flemish, Danish, Swedish, Norwegian or Finnish).
Discover Impactful Work!
We are seeking a Digital Account Manager to drive growth within our broad customer base in Benelux & Nordics. As part of a new team, you will have the opportunity to develop and implement strategies to increase sales, while providing exceptional customer service.
What will be your day job?
Develop and implement a sales strategy to encourage customers to self-serve on our website
Handle daily customer interactions, including quotation requests and issue resolution
Contact high-potential customers through various channels to drive revenue growth
Demonstrate how to use our website effectively to find answers and place orders
Build a network of customer contacts for further marketing
Collaborate with the Digital Marketing team to prioritize customer outreach
Transfer high-potential customers to our Inside and Field Sales teams for ongoing account management
Welcome and support new customers in their eCommerce experience
Pilot new sales tactics and continuously improve our approach as a team
Support the eBusiness team in identifying and resolving customer experience issues on our website
Maintain a sales pipeline in Salesforce to meet or exceed objectives
Requirements
Studying towards a Bachelor’s degree, preferably in Science or Business, or equivalent experience.
Fluent in English and one of the local languages (Dutch/Flemish, Danish, Swedish, Norwegian or Finnish)
Strong problem-solving skills
Persistence and ability to overcome barriers to achieve success
Self-directed and goal-oriented
Excellent communication skills and ability to build rapport
Comfortable approaching new contacts and handling rejection
Strong digital skills for optimizing effectiveness with technology
Knowledge of Word, Excel, PowerPoint, and SFDC
Willingness to travel across Europe (10%) and attend meetings
At Thermo Fisher Scientific, we value diverse experiences, backgrounds, and perspectives. Join us and be part of our mission to make the world healthier, cleaner, and safer.
