IT Maintenance Engineer
As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.
About the role:
We are currently looking for an IT Maintenance Engineer to join our team based in BYD Europe Office, Hoofddorp. The role is responsible for the implementation and maintenance of the IT infrastructure of the BYD Europe business and providing and maintaining system support services & administration for the groups computer infrastructure and various software & systems.
Main responsibilities:
- Cooperating with the HQ IT team to carry out the planning, implementation, upgrading, optimization and transformation of the IT network/server/infrastructure/security.
- Efficiently and effectively responding to requests for IT support and providing solutions by cooperating with the HQ IT team.
- Serving as the first point of contact for IT support within the organization.
- Diagnose and troubleshoot system and network problems, software faults or hardware complications.
- Respond to technical support calls from other staff members or clients and communicate how to resolve hardware and software issues.
- Install and configure computer hardware, software, networks and applications.
- Continuously monitor and maintain systems and networks.
- Support the roll-out of new applications.
- Preparing computers/laptops and other IT equipment for employees, and managing computers and other IT office equipment.
- Management of the IT inventory, including hardware items as well as software licenses and warranties.
- Keep a record of issues, maintain user guides and with solutions, to refer back to in future instances.
- Other related activities and contingent assignments.
Qualification and requirements:
- Bachelor`s degree in Computer Science or IT-related majors.
- Preferably 1-2 years of IT/network-related work experience.
- Cisco CCNA, Comptia A++ or ITIL certifications advantageous.
- Fluent English language skills.
- Excellent communication and organization skills.
- Independent problem-solving and decision-making skills.
We offer:
- Performance and experience-based competitive remuneration, pension plan.
- 25 holidays + option to purchase 5 extra holidays.
- Commuting allowance.
- Department & company-wide teambuilding events.
- An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team
