Keep abreast of the competitive landscape and emerging technologies in order to best position Zayo in the marketplace.

Provide guidance and counsel in customer meetings throughout the sales cycle from discovery through close

Develop strong relationships with customer’s technical influencers and recommenders to be able to effectively resolve all technical objections and drive opportunities to closure

Build and communicate the customer-specific value proposition with client executives and key partners, articulating Zayo’s contribution to achieving each customer’s desired business outcomes

Write proposals and support the contracting process by ensuring that all technical and compliance needs are satisfied

Analyze customer requirements to understand how Zayo products and services can be applied to meet their needs and solve their problems.

Design the right solution options, optimizing the mix of capabilities, resiliency and cost to meet the customer’s needs, applying your expertise of local to global services with emphasis on long haul and metro dark fiber, wavelength, Ethernet, and Internet solutions.

Employ your exceptional cross-functional leadership skills to manage design teams that include members of multiple departments and project manage complex and iterative designs to completion

Ensure the feasibility of the proposed solution with the operations and product teams

Document and diagram solutions to clearly outline all technical components

Participate in the creation and delivery of compelling face-to-face sales presentations that demonstrate technical knowledge of designed solutions and the Zayo products used in the design

Peer leadership in addition to structured mentorship opportunities within the SE/SA org.

Serve as a subject matter expert in one or more technologies and services

Educate and advise customers on key technology and industry trends

Actively participate in bidirectional knowledge sharing with your Zayo and Zayo’s business partner peers 

Help develop the product and technical acumen of your sales counterparts

Invest in yourself through continuing education, both formal and informal

Bachelor’s degree in computer science, engineering, or related field; or equivalent business or military experience

Minimum of 5 (five) years’ experience in technical sales engineering / support role(s) within the telecommunications industry

Industry certification in 2 or more specialized technologies

Excellent communication skills - written, verbal, listening, reasoning and objection handling

Proficient knowledge and use of common business applications including the Google and/or Microsoft suites

Ability to work autonomously and effectively on multiple projects and collaborate effectively with team members from multiple disciplines

Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment

Experience developing and delivering technical training programs

Expert-level technical skills in networking including optical, routing, switching, software-defined networks, network security, IP voice and unified communications

Understanding of business continuity and disaster recovery concepts and experience in designing for a variety resiliency requirements

Knowledge of application and data architectures, including public, private and hybrid clouds and edge performance and security demands

Ability to create technical designs and diagrams of customer solutions and articulate the design concepts to technical and business audiences

A results-oriented mindset

Excellent Health, Dental & Vision Insurance

Retirement 401(k) Savings Plan

Fitness membership discounts

Generous paid time off policy including paid parental leave