Purpose of the job

At SkyTeam, innovation takes flight like never before. Since we started back in June 2000, SkyTeam and our world-class member airlines have built a leading alliance connecting customers across a vast global network of more than 1,080 destinations and 750+ lounges in 180+ countries. We’ve achieved many ‘firsts’ together – SkyPriority, SkyTeam Rebooking, The Sustainable Flight Challenge to name just a few.

As the world around us changes at lightning speed, our pursuit to create cutting-edge solutions for members and customers is relentless. We want to be recognized as the most customer-centric alliance, anticipating and fulfilling extended expectations.
 
We work daily to be a leader in truly advancing travel and mastering cocreation to empower SkyTeam members and partners to deliver ever more seamless, innovative, and sustainable experiences to customers worldwide
  
In our relentless pursuit of creating a delightful customer journey through cutting-edge solutions, SkyTeam is thrilled to present a unique internship opportunity within our Innovation Team that promises to be as enlightening as it is challenging. 
  
This is a one-of-a-kind internship experience designed specifically for (applied) university students eager to take on the dynamic world of airline networks, distribution, and intermodal partnerships.

About the Internship Opportunity 
 
As an intern at SkyTeam, you'll be more than just an observer. Your curiosity will be your guide as you embark on an intellectual scavenger hunt, gathering and analyzing data, conducting impact assessments, and bringing innovative ideas to the table.
 
This is your chance to navigate the intriguing labyrinth of global aviation!
 

Your Assignments
 
The SkyTeam alliance consists of leading airlines committed to innovation and seamless travel experiences.   It is at the forefront of revolutionizing the way passengers interact with the aviation industry.  This internship offers a unique opportunity to delve into the multifaceted landscape of digital identification and biometrics in the travel sector. Interns will explore a range of aspects including industry and government standards, emerging technologies, and innovative solutions shaping the market 
 
You will apply your research and reporting skills to research and consolidate the following:  

• Industry and Government Standards: Interns will gain insights into the complex framework of industry and government standards governing digital ID and biometrics in travel. Understanding compliance requirements and regulatory frameworks is crucial for implementing effective solutions.
• Technologies and Solutions: Exploring the diverse array of technologies and solutions available in the market will be a core focus. From facial recognition systems to biometric authentication platforms and Digital ID wallets and protocols, interns will analyze their functionalities, benefits, and limitations.
• Applicable Travel Use-Cases: Interns will examine various travel use-cases where digital ID and biometrics play a transformative role. This includes streamlining processes such as airline check-in and baggage drop-off, expedited immigrations and customs procedures, and enhancing loyalty and lounge experiences for frequent flyers. Harvest fresh ideas and initiatives from other industries to provide an outside-in perspective.
• Support the team in preparing information and digesting the research materials into consumable content, including creating engaging PowerPoint presentations.

Your profile

We are looking for:
 

• Curiosity: This is the number one skill we are looking for! You will be going on your own scavenger hunt for relevant and meaningful information, so a relentless desire to dig into topics and understand things is essential  
• Detail Orientation: We love you to care about the details and combine that with strong execution skills. This is to deliver results and take tasks/ assignments to their full conclusion.  
• Initiative: The ability to be a self-starter and often work independently, figuring out what tasks to do to reach a goal and delivering assigned tasks systematically without additional prompting 
• Team Spirit: We work as a team, and would love you to fit in. This means we help each other and care personally about the others in the team. 
• Communication: Strong verbal and written communication skills and interpersonal abilities.
• Educational Background: Having an educational background in aviation or transportation is preferred.
• Industry Knowledge: Demonstrated understanding and/or knowledge of transportation networks, pricing and distribution will be viewed positively.
• Cross-cultural Awareness: We thrive in an international environment and appreciate those who understand different cultures require different approaches.
• English Proficiency: A high level of English proficiency, both spoken and written, is required. 

 
Must have:

• You must maintain active enrollment in a university program throughout the duration of your internship.
• Currently residing in the Netherlands for the duration of your internship 

*This internship duration is for a period of 4 - 7months with a preferred start date in July/August*

Why us?

SkyTeam will offer you package that includes unique benefits:

• Work in an international diverse team with various stakeholders
• This internship has been designed to provide university students with challenging work assignments. The candidate will fully participate as a team member.
• Internship fee of EUR 424 gross per month
• Travel expenses will be reimbursed ((if no accessibility to OV-Studentenreisproduct)
• SkyTeam uses a Hybrid working model.

About us

SkyTeam strives to provide the safest and most seamless customer journey of any global airline alliance. Our members work together to connect millions of passengers safely and seamlessly through an extensive global network. It is an esteemed international organization that brings together different cultures and backgrounds, all united by our passion for the airline industry. In addition to our focus on the passage side of aviation, we also focus on cargo.
At SkyTeam, we know the importance of a fresh perspective. With members spread across five continents and different time zones, we are flexible and agile, focused on delivering services that create synergy. Our headquarters is a hotbed of innovation and creativity, allowing us to adapt quickly to the rapidly changing airline industry.

SkyTeam's headquarters in Amstelveen represents more than 21 different nationalities. Our employees come from many different backgrounds and reflect the diversity of our member airlines. We are passionate about diversity and embrace an inclusive, non-discriminatory work community where we celebrate our differences and share our successes and hard work to contribute to member value.