Technical Support Engineer
The Big Picture:
Howden Reciprocating and Centrifugal compressors (HCR) is a specialist supplier of tailor-made gas compression equipment to various industries. Our products have made a valuable difference for our clients for the past 100 years, and we are now looking for a Technical Support Engineer who will join our team and assist us in making a valuable difference in the century to come. The main role purpose is to help our customers, our Howden Field Service Engineers and our colleagues from Howden offices around the world with all their technical questions and issues on their Howden reciprocating-, centrifugal- and diaphragm compressors. This is a unique opportunity to work with a highly motivated team which is based in Rheden, the Netherlands, to capture the growth opportunities in the renewable hydrogen market!
What needs to be done?
Handle technical questions that come in on Howden’s installed reciprocating-, centrifugal- and diaphragm compressors.
Where necessary seek advice with other subject-matter experts within Howden.
Perform root cause analyses of damages and machine failures.
Identify commercial opportunities for supplying upgrades on installed compressor installations.
Visit customers for site surveys.
Monitoring the condition of compressors operating at our customer’s site using Howden’s remote monitoring system Uptime.
Contribute in standardization and improvements of our processes and products.
What do you need to bring?
Bachelor’s degree in mechanical engineering or equivalent.
Expert knowledge of compression systems.
Experience as a Field Service Engineer is preferred.
Experience in the oil and gas industry.
Team player, responsible, loyal and a self-starter.
Knowledge of safety, health and environmental regulations.
Willingness to travel occasionally (10-20%).
Excellent English language skills (verbal and written), Dutch or other languages are welcome.
What will you get in return?
You will get the chance to work with (new) products and projects we are proud of in a team with a good atmosphere and dedicated colleagues. As we consider talent management as key to the success of our organization, we offer opportunities for personal and professional development. We offer a salary package that is fully in line with the level of the position combined with an extensive package of fringe benefits.