
Touchpoint Project Manager
***WeAreKeen*** is collaborating with ***MieleX*** to find their new ***Touchpoint Project Manager!***
**WHAT WILL YOU DO?**
As a Touchpoint Project Manager at MieleX, you'll build a reliable and transparent ecosystem for collecting and managing data customer consents across all touchpoints. You will help cultivate a customer-centric and data-driven marketing approach and strengthen a consistent, trustworthy brand experience.
* You'll be responsible for the international rollout and continuous development of our Consent Management Platform and touchpoint consent integrations, aiming to deliver seamless, compliant, and delightful customer experiences.
* You'll coordinate requirements with stakeholders and translate business needs into clear technical concepts for implementation.
* You'll manage touchpoint integrations across customer journeys in close collaboration with Miele regions and stakeholders.
* You'll guide consent and account data-related projects, ensuring alignment with business objectives and driving innovation in data management practices.
* You'll partner with Legal, Data Governance, IT, and other relevant teams to ensure compliance with data protection regulations and operational processes.
* You'll act as the primary contact for customer related data protection topics.
**YOU'LL BE A GREAT FIT IF:**
* You hold a degree in Business Administration, Project Management, Engineering, IT, or a related field that sparked your interest in complex digital systems.
* You bring 3-5 years of experience within project management (data, CRM or legal), where you have developed a talent for keeping multifaceted initiatives on track and aligned.
* You possess a data-driven mindset, combined with an analytical approach to solving problems and guiding project decisions.
* You are a confident communicator who enjoys presenting ideas and fostering alignment among various stakeholders in dynamic, international environments.
* You are purpose-led and proactive, with a self-motivated approach to delivering high-quality outcomes and seeing projects through to successful completion.
**WHAT YOU GET**
* Warm welcome and structured on-boarding
* Competitive salary and bonus scheme
* Working in a hybrid model
* 25 days paid annual leave
* Personal development budget
* Up to 45% discount on Miele products
* Regular work-social activities
* NS Business Card and SwapFiets
* Retirement plan fully covered by Miele X
**WE ARE LOOKING FORWARD TO YOUR APPLICATION!**
If you are excited about the opportunity to join MieleX, please submit your resume here!