Overview
As a successful Critical Environment Technician and Thermographer , your success is measured by:
Perform assigned basic tasks (e.g., making rounds, recording building observations, taking measurements) with varying levels of supervision.
Build knowledge in operating specific equipment.
Learn how to operate all systems and equipment in a safe and professional manner and learn about all risks associated with these systems.
Perform basic monitoring and inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions.
Perform basic monitoring of the performance of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center.
Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
Safely assist in providing emergency monitoring and response to various abnormal conditions with supervision following emergency operating procedures (EOPs).
Gather necessary information and participate in the creation of incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required.
Perform assigned basic IR Thermographic tasks (e.g., making rounds, recording building observations, taking IR measurements) with varying levels of supervision.
Perform basic monitoring and IR inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions.
Perform basic IR monitoring of the performance of IR maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
#COICareers
Qualifications
Qualifications
Microsoft reviews all applications that meet the below Required Qualifications.
For this role, you are welcome to apply if you meet the following Required Qualifications :
Good work/applied learning experience in mechanical, manufacturing, automotive, electrical, controls, data center, or related fields
OR equivalent experience.
While not required, we also look for the following Preferred Qualifications:
Strong technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)OR Associates Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education and significant years technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)OR equivalent experience.
Background Check Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Responsibilities
Responsibilities:
Equipment and Systems Maintenance
Perform various types of maintenance (e.g., planned, predictive, corrective) as assigned following methods of procedure (MOPs), and standard operating procedures (SOPs). Provide assistance by prepping materials and performing administrative tasks as instructed.
Perform basic troubleshooting of equipment and systems independently and participate in troubleshooting complex systems with guidance from senior colleagues.
Document tasks/issues found in maintenance and troubleshooting for follow up as needed and escalate as appropriate.
Provide necessary escort for third-party contractors, sub-contractors, vendors, and service providers on site based on the appropriate severity-leveled procedures. Provides assistance as instructed in getting third-party work underway.
Perform various types of IR maintenance as assigned.
Provide and prepping materials to perform IR Tasks as instructed:Identifying bad contacts or defects in electrical installations;Scanning electrical distribution boards to prevent fires and power outages;Detecting hot surfaces;Non-contact temperature measurements;Locating cold bridges, heat losses and insulation defects;Determining the location of water pipes and central heating pipes;Presence and correct placement of insulation;Verification of airtightness;Hot-spots at various Datacenter installations;Analyse Thermographic measurements/Inspections;Provide and manage Thermographic reports.
Critical Environment Culture
Understand, follow, and ensure safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements.
Recognize safe versus unsafe working conditions and responds accordingly. Seek to escalate immediately when unsafe working conditions are observed. Participates in required meetings, trainings, and necessary handoffs.
Assess and identify the appropriate resources and equipment necessary to fully support environmental health and safety (EH&S) objectives.
Prepare and submit required reports (e.g., turnover, planned maintenance [PM]) as assigned following preexisting scripts and templates.
Document completed work using approved tools and procedural templates for senior-level review.
Develop methods of operating procedure (MOPs) and standard operating procedures (SOPs) for appropriately leveled procedures to ensure safe and reliable execution.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect
