Job Details

Deskside Technician
Job Description

IT On-Site Support (OSS) Technician

This position will be based on-site in Amsterdam that will require an individual to pick up incidents related to end user on-site support. These issues can be resolved desk-side. As well as incidents, we monitor a request queue that can include new starter hardware requests & accessory orders.

The team interfaces with the Global Service Desk and other global support groups to achieve the deliverables supporting the OSS contract. 
Candidates will be required to have end-user support knowledge and experience with common tools. 

A site in Lelystad also falls under the remit of this role, and it is supported remotely with a monthly visit scheduled by the team according to support needs.

Key Responsibilities

Person Specification

The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as acomprehensive inventory of all duties and responsibilities required of employees assigned to this job.

Job Requirements What's next: The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job. Diversity & Inclusion Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you! About us We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us! Learn more about us on and join us on , and where we regularly post insights from our colleagues.#LI-ONSITE