
Field Engineer / Forward Deployed Engineer
### About the Role
This is the execution-focused half of a Forward Deployed Engineering function at an early-stage fintech company building digital identity and onboarding infrastructure. You are the technical bridge between customers and the product team, owning implementation success from day one and feeding real-world customer signals back into how the product evolves.
### What You'll Do
* Work directly with customers to scope requirements early and set implementations up for long-term success.
* Act as the primary technical point of contact for integrations, onboarding, and product rollouts.
* Troubleshoot integration issues in production environments and guide customers toward scalable solutions.
* Collaborate with product and engineering teams to identify and resolve friction in implementation flows.
* Improve documentation, tooling, and internal processes to make future implementations faster and smoother.
### What We're Looking For
* 4 to 5 or more years of relevant experience in field engineering, solutions engineering, technical implementation, or similar customer-facing technical roles.
* Hands-on experience troubleshooting and resolving integration issues in production environments.
* Proficiency with modern web stacks and APIs, including REST, webhooks, or event-driven architectures.
* Production experience with Node.js, TypeScript, or JavaScript.
* Comfort with relational databases such as PostgreSQL, including data modeling for integrations.
* Experience scoping technical requirements and designing implementation approaches collaboratively with customers.
* Strong written and verbal communication skills, including writing customer-facing documentation and API guides.
* Domain expertise in KYB, KYC, AML, regulated onboarding, or a closely related compliance area is the strongest signal for this role.
* A background as a Product Owner or Manager in fintech who ran onboarding or compliance workflows is also actively considered.
* Familiarity with containerization tools, message queues, or cloud platforms is a plus.
* Must be available to work within European timezones.
### Compensation \& Benefits
Base salary range: **EUR 93,000 to EUR 146,000**, based on level. The company uses a published leveling system with no individual salary negotiations. Visa sponsorship is not available.
### Location
Fully remote within European timezones. Being based in or near Amsterdam is a strong plus. The full team meets in person every six weeks.