HR Project manager continuous improvement
You are responsible for improving the capability of the People Services organization to safeguard and continuously improve operational execution and supports in achieving long-term strategic goals. Actively seeks out and defines improvement opportunities within the organization and facilitates an end to-end process approach. Provides and coordinates Tier 2 level support inquiry resolution for complex cases.
You act as a liaison between expertise departments, fosters knowledge sharing across teams, and plays a crucial role in improving the continuous improvement culture within PS. Improvement mindset, project managementskills, and a collaborative approach are essential for success in this role.
Context
Drive standardization, simplification, automation and efficiency gains in relation to relevant work processes. You are actively and constantly seeking for and deploying efficient ways of working
Initiates and runs (improvement) projects within People Services scope with a contious improving focus.
Safeguards and drive knowledge and skills in own domain and facilitates capability building towards the People Services organization.
Generates insights using trend data analysis for storytelling, using data to make informed decisions.
Translates new / changed processes to knowledge base & process execution and safeguards interdependencies
Performs data gathering, analytics and reporting for continuous improvement and compliancy in own domain.
Collaborates in cross-sector teams to achieve results
Expert in the People Services domain and handles inquiries from a Tier 2 perspective where insights in processes and ways of working is needed.
Resolves issues in a professional and efficient manner.
Proactively aligns with the relevant expertise teams to build knowledge and escalates cases to expertise groups where guidance and deeper clarification of processes or exceptions are required.
Developing and monitoring management information aimed at improving performance, such as KPI reports and service delivery reports.
Technical skills
Consulting agility & style flexibility to understand business needs and translate them into requirements.
Excellent continuous improvement drive and experience with process management methods / techniques. Facilitation on Lean (Six Sigma) methods like Kaizen, VSM and A3 problem solving.
Data reporting and analytics; ability to create insights from trend data analysis and apply relevant analytical methods.
Project management skills; ability to initiate and run cross-team projects independently.
Ability to make a good judgement call, integrating inputs and needs from several sources, safeguarding interdependencies.
Education
HBO/WO level of education and thinking.
Lean Green Belt certification.
Strong persuasive skills, with a focus on active listening and asking the right questions.
Natural talent for building connections.
Experience in stakeholder management, able to act in the organizational interest.
Behavioral needs
Role-models our core values
Takes initiative and shows ownership.
Communicates clearly, concisely and directly to peers and customers, listens actively, shows empathy to others, strives to achieve a shared understanding of own tasks, issues and goals
Effectively prioritizes tasks to deliver on objectives.
Works independently and is able to adapt to changing goals, circumstances & people in a demanding environment
Acts with integrity and instills trust.
Communicates clearly, concisely and directly to peers and customers
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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