Documenting, analysing and solving support requests in 1st and 2nd level support for our company applications (ERP/DMS/Apps)
Documentation in a ticket system
Setting up and administering various ERP modules, interfaces and other company applications
Providing support and assistance to our employees from all national and international divisions and clients
Co-design of the knowledge management
Your skills
Successfully completed training as an IT specialist (m/f/x), a dregree in completed studies in the field of (business) informatics or a comparable qualification
Relevant professional experience in IT support as an IT Specialist or IT Application Manager
Basic Knowledge of MS Dynamics NAV or SAP S4/HANA desirable
Initial experience as a project manager or project team member in cross-divisional projects
Very good written and spoken German and English skills
What you can expect from us
We offer you a permanent employment contract
You have flexible working hours with us, work flexitime and have the option of working from home up to 100% of the week
We will organise an extensive induction programme for you so that you get to know the entire company and our products. During the induction phase, you will have a mentor, who will be your first point of contact for all general and technical questions
We offer you individual development opportunities and interesting skills training courses
To keep you healthy and fit, we regularly offer you various health programmes and massage appointments
Our company fitness programme : thousands of gyms, swimming pools etc. throughout Germany are available to you without restriction for just €25 per month
Corporate benefits: attractive online shopping offers and discount codes from over 1,500 providers from all relevant areas of life
Support with emergency childcare
Dog in the office? Your four-legged friend is very welcome here
We take care of your company pension scheme and offer you capital-forming benefits
We offer you fresh fruit and drinks every day
At ELA, you can also expect a varied job in a globally active company, uncomplicated interaction with each other and a wide range of opportunities to contribute your own ideas