Are you seeking a dynamic work environment where you and your colleagues engage with cutting-edge stacks and technologies? Are you passionate about continuous innovation, particularly in the realms of automation for provisioning and monitoring? Look no further!
You are a seasoned Ops Engineer, seen as the the go-to expert by colleagues. You have the commitment to continuously increase your own expertise while actively promoting the growth and development of your colleagues. As an Ops Engineer, you'll be at the forefront of monitoring, managing, testing, deploying, and operating applications. You observe their technical behavior and performance across all facets. Your proactive approach will involve identifying and addressing operational issues while spearheading the ongoing enhancement of deployment automation through our Azure pipelines.
Embracing the DevOps philosophy, we prioritize the delivery of high-quality, mission-critical software within set timelines, utilizing iterative development methodologies. With regular milestone demos to the business, we ensure alignment and minimize surprises.
The Team:
Join us in the dynamic and demanding environment of the IT organization within ING Wholesale Bank - Transaction Services - Payments & Channels. Here, we are dedicated to delivering cutting-edge channels for our Wholesale Banking customers, operating under a Scrum Agile development framework. We build a team of elite Ops Engineers prepared to support critical internet-facing applications for one of the world's largest Global Banks. If you're ready to embark on this exciting journey, read on!
Your Daily Operations
As a vital member of our team, you'll be responsible for the following key tasks:
Implementation of production changes: implement changes to production systems outside of office hours, adhering to best practices and minimizing risks to operations.
Test environment maintenance: contribute to the upkeep of test environments, ensuring they remain reliable and conducive to effective testing and development activities.
Third-line incident and problem solving: utilize your expertise to swiftly address and resolve third-line incidents and problems, ensuring minimal disruption to operations.
Disaster Recovery planning and management: lead the planning, testing and management of Disaster Recovery (DR) runbooks, ensuring the resilience of our systems.
Production reporting: gather relevant data and generate accurate production reports detailing availability, reliability, performance, and capacity metrics.
Management of IT key controls: play a pivotal role in maintaining IT key controls, ensuring compliance by collecting and providing necessary evidence to auditors.
Stand-by availability: demonstrate flexibility by being on stand-by outside of regular office hours, ready to address any urgent matters that may arise.
Your skills and competencies
Comprehensive knowledge and understanding of software development and deployment processes within an Agile, Scrum, and DevOps framework.
Hands-on experience and a thorough understanding of continuous delivery, deployment tools, and pipelines, including proficiency with Azure Pipelines & DevOps, Ansible, and Docker.
Proficiency in Linux (specifically RedHat) and networking, coupled with a strong understanding of system administration.
Familiarity with monitoring tools such as ELK, Grafana, and Prometheus, demonstrating the ability to utilize these tools effectively for performance analysis and optimization.
An automation mindset, with a demonstrated ability to automate repetitive tasks and streamline processes.
Proven experience in supporting web-based applications, resolving incidents, and providing third-line support, showcasing your troubleshooting skills and commitment to maintaining system integrity.
A solid understanding of web security principles and best practices, ensuring the implementation of robust security measures within our systems.
A keen interest and forward-thinking vision regarding recent trends in software development and technology, enabling you to anticipate and adapt to industry advancements effectively.
Exceptional analytical skills and a strong conceptual and architectural understanding, coupled with the ability to rapidly grasp and apply new technical concepts.
Experience working in an international environment, demonstrating cultural awareness and effective communication skills across diverse teams and stakeholders.
Rewards & benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at
The benefits of working with us at ING include:
A salary tailored to your qualities and experience
24-27 vacation days depending on contract
Pension scheme
13th month salary
Individual Savings Contribution (BIS), of your gross annual salary
8% Holiday payment
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues
Work Agile, so new ideas come to life faster
