As we continue to enhance our IT services to support our team members better, we're seeking a skilled Modern Endpoint Engineer to join our team in Amersfoort. With a team of over 60 IT professionals, we're dedicated to improving our business operations. In this role, you'll ensure the reliable delivery of essential services, such as hardware and software management, issue resolution, and proactive measures to improve the user experience.
In addition to your individual duties, you'll also contribute to strategic planning, drive initiatives, and encourage innovation within the team. Your focus will be on maintaining high standards for hardware and software, creating a dependable IT environment for end-users, and supporting the team's overall objectives.
As a Modern Endpoint Engineer, you'll work closely with the Team Leader ATS-Modern Endpoint Management in daily operations and standardize end-user IT services. Collaborating closely with both local and international IT teams, you'll ensure the seamless delivery of essential services, including hardware and software management, issue resolution, and proactive measures to enhance user satisfaction.
Key responsibilities
Endpoint Support and Configuration
Resolve advanced technical issues
Manage the provisioning and maintenance of end-user assets, ensuring a standardized and efficient endpoint environment Undertake proactive IT maintenance tasks to ensure the reliability of endpoints
Lead improvements in endpoint management, ensuring a seamless lifecycle for operating systems, software, and telephonyoptimizing hardware configurations, and ensuring compatibility
Create, organize, and keep forms and administrative records efficiently
Produce comprehensive technical and end-user support documentation to ease effective knowledge sharing
Actively contribute to one or more phases of the project
Complete individual deliverables within the project
Identify and implement opportunities for improvement in policies, processes, procedures, and/or systems exceeding own department
Assist in implementing improvement in processes, procedures and/or systems
What you bring
A finished Bachelor\HBO education within the IT environment
Relevant IT technical training or certifications (MCP Certification)
Work experience in an international environment
2+ years of progressive experience in a similar job role
Excellent communication skills in English
Proficient in deploying software using tools such as MDT, SCCM, or equivalent deployment platforms
Demonstrated expertise in packaging and deploying applications
Proficient in scripting, adapting, and optimizing for evolving needs, with expertise in scripting languages such as PowerShell
Exceptional troubleshooting skills for Windows OS and Apple OS (iOS) systems
In-depth understanding of ITIL principles, particularly in Service and Support processes
Strong knowledge of Microsoft Azure, Active Directory, and MS Endpoint Manager
Comprehensive grasp of Microsoft 365, including its diverse applications and services
What we offer
An international working environment, fueled by respect and a healthy work-life balance tailored to the business and team member’s needs
27 paid vacation days (based on fulltime contract) with option to purchase five additional days
Optional hybrid model, including home office equipment and a working from home allowance
Commuting allowance of €0,23/km or an NS Business card subscription
A wide variety of internal trainings and development possibilities and a tuition program for external trainings
The opportunity to pro-actively work on your vitality and fitness
State-of-the-art facilities, including green areas, in-house restaurant and gym
Additional benefits, such as:Attractive pension scheme (your contribution at 4%, ours at 12%)€50 net monthly health insurance contributionTwo (paid) days per year dedicated to volunteering activitiesSeveral fun company events and meaningful initiatives organized throughout the year
