Manager IT Services (RSM BV)
Introduction
RSM Digitalisation and Innovation Services (RDIS) department is the primary IT and innovation partner within the commercial side of RSM, BV. The aim of RDIS is to support and accelerate the processes of creating, marketing, selling and delivering high-quality education. The IT Services team is part of RDIS and is looking for a new manager.
Job description
We are seeking an experienced and proactive Manager IT Services (RSM BV) to lead our technical support team (front office and back office). The ideal candidate will have a strong background in IT, exceptional leadership skills, a customer-focused mindset and a hands-on mentality.
As Manager IT Services (RSM BV) you will be responsible for overseeing and contributing the day-to-day operations of IT Services (helpdesk), ensuring efficient support services, and contributing to the overall success of the RDIS department.
Your tasks will include:
Team Leadership
Technical Oversight
Customer Service
Process Improvement
Communication
Job requirements
To be successful in this position, you will need to have the following knowledge, expertise or skills:
To perform the job properly, it is necessary that the work is carried out in the office, and that you preferably live in the greater Rotterdam region.
Employment conditions and benefits
We offer an ambitious, international and dynamic environment, in which we compete with the top business schools in Europe. You will be part of a close, innovation-driven team on a vibrant university campus. Your ambition and personal drive will be greatly valued and we invest in personal development. We make sure you feel good about yourself, that you enjoy your work and that you grow in your profession.
You will also get:
Employer
Rotterdam School of Management, Erasmus University Rotterdam (RSM BV) is one of Europes most international and innovative business schools. Its primary focus is to develop business leaders with international careers who can become a force for positive change by carrying their innovative mindset into a sustainable future. RSM BV is privately funded and provides a first-class portfolio of bachelor, master, MBA, PhD and executive programmes with an international team of 100 staff working from the university campus in Rotterdam.
RSM BV offers an environment where the staff is encouraged to embrace change as a challenge in helping the organisation reaching its goals and those of its students. The working atmosphere at RSM BV is informal and communication lines are short. Being an independent and commercial company within the Erasmus University, the situation of RSM BV is sometimes complex and challenging. At the same time the company itself it small enough to maintain personal contacts and be able to have an overview of whats going on throughout the organisation. The environment is culturally diverse and very international.
RSM BV is located in a pleasant and relatively small office, based at the Erasmus University campus in Rotterdam. Its a lively environment, with students, staff and different companies and restaurants. The office is easy to reach by public transport as well as by car.
Additional information
Applying
If you see yourself as a person who thrives by working in a innovating, stimulating, international and growing environment and you recognize yourself as a qualified candidate for this vacancy, please click on the application button on this page and send your CV and covering letter (in English) to Ms. Saskia Piercy, HR Advisor, Rotterdam School of Management BV, Erasmus University.
Application deadline 21 May 2024
This full hiring process will consist of three interview rounds and a reference check. After each round, you will be notified if youre through to the next interview stage.